Orientation to Human Services

HMNS 1010

William J. Pellicio, LICSW, LCDP


Course Information

Course Description:

    This course is designed as an introduction to the Human Service profession, its history and current practice, in meeting human needs through an interdisciplinary knowledge base.  The course will examine the historical development of Human Services as a profession in response to meeting human needs.  Theoretical perspectives on meeting human needs will be reviewed with a focus on the generalist model and systems approaches. A basic introduction to the helping process, values and ethics, as well as an opportunity to examine personal values, beliefs, and attitudes as they influence helping will be discussed.

Course Objectives:

    On completion of the course the student will be expected to:

  1. Identify personal attitudes, values and beliefs that influence the helping process.

  2. Demonstrate an understanding of the major Human Service delivery systems.

  3. Recognize major theories of human development.

  4. Demonstrate an ability to apply basic helping skills and different styles of helping relationships.

  5. Recognize conditions that impact, promote or limit optimal functioning in human systems.

  6. Gain an increased sensitivity and understanding of the impact of oppression and diversity on the delivery of human services.

  7. Become familiar with the values and ethics of human service professions.

  8. Identify the range of roles and careers within the human services field.

Any students with special learning needs should inform the instructor.

All students are required to adhere to the professional values and ethics as stated in the Ethical Standards for Human Service Professionals. and the National Association of Social Workers Code of Ethics.


Neukrug, Ed. 2000. Theory, Practice, and Trends in Human Services. Brooks/Cole.
Schuchman, L. 2001. Writing with Style (APA Style for Counseling). Wadsworth.

 Course Outline




First Class

Introductions and Overview of Course

Neukrug, Chapter 2

Week 2

Introduction to Human Services

Neukrug, Chapter 2

Computer Lab Orientation

Neukrug, Chapter 2

Week 3

Overview of Human Services

WWW Resources

Human Needs and Human Services

Early History of Meeting Human Needs

WWW Resources
Week 4

Contemporary History of Meeting Human Needs 

Neukrug, Chapter 3

Theoretical Perspectives on Meeting Human Needs I

Neukrug, Chapter 5

Week 5

Theoretical Perspectives on Meeting Human Needs II

Neukrug, Chapter 5

Theoretical Perspectives on Meeting Human Needs III

Neukrug, Chapter 6

Week 6

Theoretical Perspectives on Meeting Human Needs IV

WWW Resources

Library Orientation

Journal Article

Week 7

The Human Services Professional

  • Education and training

  • Generalist practice

  • Academic Considerations

    • Courses

    • Transfer options

Journal Article

Ethics and Values in Human Services

Neukrug, Chapter 4

Week 8

The Helping Relationship

Neukrug, Chapter 4

The Helping Relationship

Neukrug, Chapter 4

Week 9

The Helping Relationship

Neukrug, Chapter 7

Social Policy and Human Needs

  • Political and economic  considerations

WWW Resources

Week 10

The Political and Economic Context of Human Needs

WWW Resources

Oppression and Diversity

Neukrug, Chapter 8

Week 11


Research and Evaluation of Intervention

Neukrug, Chapter 9

Independent Assignment

Neukrug, Chapter 10
Week 12

Human Service Settings

Agency Interview

Human Service Settings (continued)

Agency Interview
Week 13

The Human Services Professional

Neukrug, Chapter 1

The Human Services Professional

  • The use of self as a helper

Neukrug, Chapter 1

Week 14


The Human Services Professional

  • The use of self as a helper

WWW Resources


 Week 15

Working in the Human Services Field

  • Programs

  • People

  • Preventing burn out

WWW Resources

Last Class

  • Review and evaluation